Water Heater Repair

As homeowners and business owners, there are so many parts of the premises that we almost completely take for granted — until those items stop working. One such item is the water heater, which we seldom think about or notice until there is a large (and often EXPENSIVE) problem! While we absolutely would love to help you in the process of replacing your water heater with a newer and more efficient model, we also are well-equipped to help you with even the most minor water heater repair tasks.

Before making the step to replacing or even making serious water heater repairs, let’s talk about the things you can do yourself to maintain and take care of your water heater.

Water Heater Maintenance Tips

You should regularly check the pressure valve of your water heater. You can do that by following these steps:

Note: Always wear gloves, goggles and other protective clothing while maintaining and working on your water heater.

  1. Turn the power off to your water heater or turn off the gas so that the pilot light goes out completely. Also, be certain to completely turn off the cold water line to the water heater.
  2. Place a bucket to retain the water from the pressure relief valve. Next, find the “trip lever” on the valve, and pull it. At this point, you will likely hear a slight rush of air or see some water and condensation disperse through the pressure relief valve. If this does not occur, drain the tank and replace the valve.
  3. To replace the pressure valve, remove the discharge pipe and unscrew the pressure valve from your water heater. Take note of the stem length and be sure to purchase a replacement that is the exact, same size. Tighten the new valve in place, securing it with a wrench. Reattach the discharge pipe, turn on the water and either reconnect the electricity or restart the pilot light according to the instructions from the manufacturer of your water heater.

You should also routinely flush the tank of your water heater. You can do so by following these steps:

  1. Turn the power off to your water heater or turn off the gas so that the pilot light goes out completely. Also, be certain to completely turn off the cold water line to the water heater.
  2. Connect a hose to your tank’s drain valve. Find the releasing end of the hose, but do so very cautiously, as the water that exits may be of scalding heat.
  3. With the pressure relief valve open, open the drain valve and and completely drain the tank. Completely draining the tank ensures that all of the dirt and sediment has been successfully removed.
  4. Turn off the tank drain valve, detach the hose from the valve and turn off the pressure relief valve. Turn on all the hot-water sources in the house, and then turn on the cold-water intake to the water heater tank.
  5. Turn off all hot-water sources as water begins to flow. After all the sources are turned off, return power to the water heater, or turn the gas back on if you have a gas-powered water heater.

We Are Your Water Heater Repair Professionals

Water heater repair is one of our areas of specialty at Miller’s. We are the leading provider of plumbing expertise in Gloucester and Mathews, Virginia, and we would love to show you why our customers keep coming back to us after all these years to help them with all their plumbing needs!


Sometimes water heater problems are better off being solved by a repair rather than a replacement; a repair can be far more cost-effective for a water heater that could easily have 5+ years of life left in it. If you experience any of the following issues, your water heater might need to be repaired or replaced: no hot water, inadequate supply of hot water, rusty or smelly water, strange noises from your water heater, or a water leak around the base of the heater. Millers can help you asses your water heater’s situation and provide the best plan of action to get your water heater functioning again!

Installation and Replacement 

Sometimes replacing your water heater is your better option, and sometimes it is your only option—For example, if your A T&P valve and plumbing leaks can be repaired, but a leaky water heater tank cannot; the unit must be replaced as soon as possible.

With time appliances may become less efficient in their energy usage due to wear and tear. Your water heater may have to work harder and longer to produce the same results, causing your energy bill to skyrocket. For example, if you have noticed over time that you have to turn the shower dial further and further to get the same temperature water.

Replacing your water heater now may be the better option for your finances in the long-run. Millers can help you get started by assessing your situation, removing the old water heater, and installing the new water heater that is best suited to your needs! 

Tankless Water Heater

Tankless water heaters are the newer and more efficient take on a water heating system. If you are hoping to free up some space in your house, you are in luck because these heaters are smaller in size than your conventional water heater and can mount on a wall. There is no large tank, eliminating the extra cost of keeping 40 to 50 gallons of water hot in a storage tank.  Tankless water heaters utilize a coil that heats the water only when it is needed; these units are powered either by electricity or natural gas.

The primary disadvantage of a Tankless Water Heater is the upfront cost. Depending on the water usage in your household, tankless water heaters can be more energy-efficient and cost-effective in the long-run, therefore, leveling out the large initial investment in the product.

Tankless water heaters typically come in smaller sizes; on average, they can provide 2-5 gallons of hot water per minute. If the members of your household often find themselves doing laundry, running the dishwasher, and taking a shower around the same time, then you will need more than one tankless water heater to meet your hot water needs.

There are larger units that can handle the demand of a whole family, but they are a bit pricier.

Installation of a Tankless Water Heater can be a bit tricky and dangerous to do on your own; these units have high-powered burners and special venting requirements (a dedicated, sealed vent system, which requires professional installation). Millers can help you best navigate, which tankless water heater will best suit your needs based on your water usage, power source/usage, and your energy efficiency preferences.

Water Heaters—The Bottom Line

Whether it be a water heater or a tankless water heater, Millers is here to help! After all, this is not a do-it-yourself project unless you have pro-level skills. We can best help evaluate which water heater is best suited to your family’s needs based on the following: water usage, budget, and lifestyle. We have your best interests at heart, and our professional knowledge can help you get the water heater that best suits you and your budget!


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